Root Cause Analysis and Medical Error Reduction Equals Greater Patient Safety
Have you ever made a mistake? Would it surprise you to know that most nurses, therapists and administrators believe that if they just “try hard enough” then mistakes won’t happen? Research supports what we all know is true – mistakes are inevitable. You would be incredibly lucky to get through your healthcare career without making an error, and errors can have far reaching consequences, from patient harm to loss of your job. Stop fearing errors and learn to embrace them for the gifts they bring. In this seminar, you will learn from actual errors, and explore actions that will decrease the chance that they will occur again. You will learn how to use Root Cause Analysis to mistake-proof your practice. You can use RCA for any problem from small (never being able to find a vital signs machine) to large (how to prevent adult day care residents from escaping the premises); from personal (never lose your keys again) to institutional (increased customer satisfaction due to a reduced error rate).
KRISTI MILLER, RN, MSN, HNB-BC is a certified registered nurse with over 10 years of experience in nursing, and nearly 25 years of experience in education. She is currently the owner of Safety First Nursing, dedicated to supporting the physical, mental and emotional safety of healthcare workers and their patients by providing innovative, cutting edge continuing education experiences. Kristi led multiple Root Cause Analysis sessions in her role as Patient Safety Officer at Carepartners/Mission Hospitals. While patient safety officer, she led critical changes in the way medical error was handled, resulting in improved outcomes for patients and increased staff satisfaction. Kristi has taught nurses and nursing students in many settings, including community colleges, universities and hospitals. She is a published author on the topic of patient safety, and is currently working on her doctorate in nursing. She expects that the results of her research into the Effect of Root Cause Analysis on Student Nurses’ Safe Medication Administration Practice will improve patient safety and increase nurse satisfaction in the workplace.
Please note: There will be a lunch and two 15-minute breaks; one in the morning and one in the afternoon. Lunch and break times will be announced by the speaker and at their discretion.
Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.
ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.
Please wait ...