The “Forgot Password” email that I was sent says that the system doesn’t recognize my email. What does this mean?


Created On 02/22/2018  - Modified On 02/22/2018

Vyne Education offers many different types of programs.  In order to provide these different learning formats and maintain accurate continuing education histories for our each of our customers, we have split our programs and services into different accounts.  You are likely attempting to log into the incorrect account type.

 

Registration Account:  The registration account is for completing live seminar registrations only.  The only way to log into the registration account is while completing a live-seminar registration.  To log into your registration account, first find the seminar that you would like to register for and begin the registration process.  Log into your registration account when prompted to do so by the website. There is no information stored in your registration account that can be accessed by logging in on the website.  The account functions as a link between the website and our registration software.  To update account information or make changes to your registration, please contact customer service. 

 

Bookstore Account:  Your bookstore account can be accessed by clicking the “Login” button in the upper, right-hand corner of www.vyne.com and selecting “Educational Products” from the drop-down list.  This account is for physical product purchases such as books, DVDs, RockBlades, etc. 

 

Distance Learning Account: Live webcasts, digital seminars, and online courses are accessed through your distance-learning account.  You can access your distance-learning account by going to catalog.vyne.com and clicking “Sign In.” Alternatively, you can go to www.vyne.com, click “Login” and select “Live Webcasts and Digital Seminars” from the drop-down list.


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