Help During Mental Health Emergencies Can Be a Phone Call Away
Mental health emergencies can happen at any time. At some point, most clinicians will be faced with suicidal, homicidal, psychotic, or withdrawing clients while on call. In this unique webinar, participants will learn to triage such emergencies by telephone, and in so doing will be able to provide powerful interventions and follow up.
Mr. Webb draws on his vast experience providing on-call and mobile crisis services to teach participants the skills necessary to work with clients telephonically. He offers proven techniques for overcoming the unique challenges presented by the lack of face-to-face contact and the intrusion into "personal time." Participants will consider the effectiveness of several intervention strategies for addressing the immediate emergency and keeping the client safe.
Course Content
A. Being Prepared
1. Technology
2. Knowing resources
B. Establishing a Telephonic Relationship
1. The importance of listening
2. Being a “real” chameleon
C. Suicide and Homicide Risk Assessment
1. Normalizing the process
2. Graduated questions
3. Differentiating between death and suicide ideation
4. Differentiating between ideation and intent
D. Assessing for Psychosis
1. Role of speech and thought
2. Hallucinations
3. Delusions
E. Assessing for Withdrawal
1. Determining frequency, quantity, duration
2. Assessing active withdrawal symptoms
F. Interventions
1. Instilling hope
2. Cognitive-behavioral strategies
3. Sensory stimulation
4. Exercise
G. Safety Planning
1. Coordinating resources
2. Supervision
3. Coping skills
4. Maintaining CALM: Controlling Access to Lethal Means
This course has been approved by , as a NAADAC Approved Education Provider, for 2.0 continuing education hour(s). NAADAC Provider #77600, is responsible for all aspects of their programming. Content includes elements of one of the NAADAC 8 Counselor Skills Group. Full attendance is required to receive credit, variable credit for partial attendance may not be awarded based on the NAADAC guidelines.
The State of California, Board of Behavioral Sciences will recognize and accept continuing education programs that are sponsored by providers approved by the American Psychological Association and the ASWB. Full attendance at this course will qualify for 2.0 hours of continuing education credit.
is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider #50-466. This program is approved for 2.0 continuing education credit(s).
is a registered counselor continuing education sponsor approved through the State of Illinois Department of Professional Regulation (license # 197-000144). This program is offered for (2.0) contact hour(s) of continuing education for counselors. Licensed counselors in other states should contact their individual state jurisdiction to review the current continuing education requirements for licensure renewal.
This educational offering consists of 2.0 clock hour(s) of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this offering and contact your state board or organization to determine specific filing requirements.
Vyne Education, LLC., is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0027. This educational offering is acceptable for 2.0 continuing education hour(s). Full attendance is required to receive credit for Mental Health Counselors; variable credit for partial attendance may not be awarded based on the State Board guidelines.
is approved through the State of Ohio Counselor, Social Worker and Marriage and Family Therapist Board (provider #RCT091001). This program is offered for (2.0) clock hour(s) of continuing education for counselors only. Licensed counselors in other states should contact their individual state jurisdiction to review the current continuing education requirements for licensure renewal.
is an approved sponsor with the South Carolina Board of Examiners for LPC, AC and MFTs (Provider #104). This program is offered for 2.0 continuing education hour(s).
is an approved sponsor of continuing education for licensed professional counselors through the Texas State Board of Examiners of Professional Counselors (Provider number 2709). This course is offered for 2.0 clock hour(s).
This educational offering may qualify toward your professional development requirement. The educational offering consists of 2.0 clock hour(s). Use this information and your board rules and regulations to calculate professional development/continuing education credit.
The State of California, Board of Behavioral Sciences will recognize and accept continuing education programs that are sponsored by providers approved by the American Psychological Association and the ASWB. Full attendance at this course will qualify for 2.0 hours of continuing education credit.
This educational offering consists of 2.0 clock hour(s) of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this offering and contact your state board or organization to determine specific filing requirements.
is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider #50-466. This program is approved for 2.0 continuing education credit(s).
is a registered marriage and family therapist continuing education sponsor approved through the State of Illinois Department of Professional Regulation (license # 168-000172). This program is offered for (2.0) contact hour(s) of continuing education for marriage and family therapist. Licensed marriage and family therapist in other states should contact their individual state jurisdiction to review the current continuing education requirements for licensure renewal.
Vyne Education, LLC., is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0020. This educational offering is acceptable for 2.0 continuing education hour(s). Full attendance is required to receive credit for Marriage and Family Therapists; variable credit for partial attendance may not be awarded based on the State Board guidelines.
is approved through the State of Ohio Counselor, Social Worker and Marriage and Family Therapist Board (provider #RCT091001). This program is offered for (2.0) clock hour(s) of continuing education for counselors and marriage family therapists. Licensed counselors and marriage and family therapists in other states should contact their individual state jurisdiction to review the current continuing education requirements for licensure renewal.
is an approved sponsor with the South Carolina Board of Examiners for LPC, AC and MFTs (Provider #104). This program is offered for 2.0 continuing education hour(s).
is an approved sponsor of continuing education for licensed marriage and family therapists through the Texas State Board of Examiners of Marriage and Family Therapists (Provider number 195). This course is offered for 2.0 clock hour(s).
This educational offering qualifies for 2.0 continuing education hour(s) as required by many national, state and local licensing boards and professional organizations. Save your course outline and certificate of completion, and contact your own board or organization for specific filing requirements.
is approved by the American Psychological Association to sponsor continuing education for psychologists. maintains responsibility for this program and its content. This program offers 2.0 CE credit(s) for psychologists. Full attendance is required to receive credit for psychologist, variable credit for partial attendance may not be awarded based on the APA guidelines.
is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program (an approved provider since 1999, approved period 1/27/2018-1/27/2021). maintains responsibility for the program. Social workers will receive 2.0 Clinical Social Work continuing education clock hour(s) for participating in this course. Licensed social workers should contact their individual state jurisdiction to review the current continuing education requirements for licensure renewal. Visit ASWB's website at www.aswb.org for more information. This educational offering is at the Advanced level for social workers.
The State of California, Board of Behavioral Sciences will recognize and accept continuing education programs that are sponsored by providers approved by the American Psychological Association and the ASWB. Full attendance at this course will qualify for 2.0 hours of continuing education credit.
is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider #50-466. This program is approved for 2.0 continuing education credit(s).
, SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed Social Workers #0043. This educational offering is acceptable for 2.0 continuing education hour(s). Full attendance is required to receive credit for Social Workers; variable credit for partial attendance may not be awarded based on the State Board guidelines.
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Presentation (644.2 KB) | Available after Purchase |
TIM WEBB, MAEd, LPC, is the founder and CEO of The FOCUS Group, PLLC, a training and consultation agency located in Clemmons, North Carolina. He has over 27 years of experience providing emergency assessment and intervention services in emergency rooms, psychiatric hospitals, mental health centers, jails, detention centers, outpatient settings, and clients' homes. Both as the author of FOCUS on Safety and as the former Intake Director for an inpatient psychiatric treatment facility, Mr. Webb developed state–of–the–art assessment tools, interventions, and safety plans for working with suicidal, violent, and psychotic patients.
Mr. Webb has taught classes on emergency mental health, completing the Mental Status Exam, managing aggression in clinical settings, and assessing and intervening with suicidal patients. A martial arts instructor, he developed the Stay Safe system of protection for human services professionals. Mr. Webb has been a featured speaker for the National Adolescent Perpetrators Network (NAPN, 2014), North Carolina LPC Conference, and has served on the North Carolina Department of Health and Human Services Task Force on Reducing Behavioral Health ED Wait Times. Formerly the Vice-Chairman of the North Carolina Association for the Management and Treatment of Sex Offenders, he served on the North Carolina Governor's Task Force on Juvenile Sex Offenders. Mr. Webb earned his Bachelor of Arts degree from the University of North Carolina and his Master of Education (Counseling) degree from Wake Forest University. He receives enthusiastic reviews from seminar participants for his practical, interactive presentation style. To order FOCUS on Safety or other educational offerings by Mr. Webb, visit www.CrossCountryEducation.com
Disclosure:
Financial-Receives a speaking honorarium from Vyne, LLC.
Nonfinancial-No relevant nonfinancial relationships exist.
Psychologists, Social Workers, Counselors, Educators, Alcoholism and Drug Abuse Counselors, sychiatric Nurse Practitioners, Marriage and Family Therapists
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