Uncover Hidden Opportunity, Add Value, & Expand Your Services
The business of health delivery is rapidly changing. Healthcare leaders are being challenged to simultaneously manage, meet productivity, and provide efficiency while maintaining high quality, all with less resources. We have moved from patient centered models of care to a more reductionist center of care. We are struggling as an industry to define health in terms of the quality care needed to provide value to patients throughout their lifespans. Out of necessity, healthcare delivery has become more focused on meeting third party payer requirements. Leaders, managers, and practitioners are increasingly walking the line of meeting the competing needs of payers vs. patients.

This interactive and dynamic seminar will expand your understanding of leadership, organizational and change management, and healthcare communication principles. Leave energized with tools and resources to confidently take advantage of the opportunities often hidden in change. While healthcare may function differently than other businesses, healthcare leaders and managers can benefit greatly from the existing plethora of best practice research and literature in the business world. You, your staff, your organization, and your patients will benefit greatly from the insights and tools obtained in this course.

Course Content

patient centered Leadership & Management

• Define leadership/management
• LAB
  • Identify your leadership/management style
  • Create your leadership success plan
• Health culture and communication
• Case studies with patient centered/evidence-based practices

Habits of Highly Effective Leaders & clinicians

• Integrating vision, mission, and value in leadership effectiveness
• Qualities in highly productive, low stress work environments
• LAB
  • Apply your leadership style to positively influence the bottom line
    • Outcomes
    • Explorations
    • Discussion
• Five phrases effective leaders use daily to inspire and motivate
• Literature review and case study of high value, healthy organizations

Managing to Succeed

• Techniques that increase profitability, productivity, employee retention, and customer satisfaction
• Keys to creating high-performance, low-stress work environments
• Managing in high change healthcare environments
• Exploring the value of creating change-ready teams